Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 2024
Effective Date: January 2024

1. Information We Collect

Personal Information

When you contact us for services or request a quote, we may collect the following personal information:

  • Name and contact information (phone number, email address)
  • Service address and location details
  • Project descriptions and service requests
  • Payment information (when services are provided)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website or source
  • Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide handyman services and respond to service requests
  • To communicate with you about your projects and appointments
  • To send service quotes and estimates
  • To process payments for completed services
  • To improve our website and services
  • To send periodic updates about our services (with your consent)
  • To comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted contractors or suppliers who help us provide services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfer: In the event of a business sale or merger
  • Consent: When you have given explicit consent for sharing

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure storage of physical and electronic records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage and improve our services
  • Marketing Cookies: Used to provide relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Service records may be kept for business and tax purposes as required by law. When information is no longer needed, we securely delete or destroy it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Mr. B Handyman Services

Las Vegas, NV & Surrounding Cities

Nevada Business ID: NV20243165543

Phone: (702) 580-4278

Email: pro@handymanb.com

Website: handymanb.com